How EDDM Can Transform Your Direct Mail Campaigns

Every Door Direct Mail (EDDM) is a powerful marketing tool that simplifies the process of reaching potential customers. This full-service product ensures that your marketing materials are printed, bundled, documented, and delivered directly to the Post Office, including the postage fee. 

In this comprehensive guide, we will explore the benefits, processes, and best practices of EDDM services, and how they can enhance your marketing efforts.

Definition and Overview

Every Door Direct Mail (EDDM) is a service provided by the United States Postal Service (USPS) that allows businesses to send marketing materials to every address within a specific geographic area. This service does not require a mailing list, making it an accessible and cost-effective solution for local marketing campaigns.

How EDDM Works

EDDM simplifies the mailing process by allowing businesses to target specific postal routes. Here’s how it works:

  1. Design and Print: Create your marketing materials, such as postcards, flyers, or brochures.
  2. Select Postal Routes: Choose the postal routes that cover your desired geographic area.
  3. Bundle and Prepare: Bundle your materials according to USPS guidelines and complete the necessary documentation.
  4. Deliver to Post Office: Drop off your bundled materials at the Post Office for delivery.
  5. Postage Included: The service includes the postage fee, simplifying the payment process.

Benefits of EDDM Services

Broad Reach

EDDM allows you to reach every household and business within your chosen postal routes, ensuring comprehensive coverage of your target area. This broad reach is ideal for local businesses looking to increase their visibility and attract new customers.


EDDM is a cost-effective marketing solution because it eliminates the need for a mailing list and reduces postage costs. The USPS offers discounted postage rates for EDDM campaigns, making it an affordable option for businesses of all sizes.

Simplified Process

With EDDM at Letter Printing, the mailing process is straightforward and hassle-free. The service provider handles the printing, bundling, documentation, and delivery, allowing you to focus on creating compelling marketing materials.


EDDM allows for the customization of marketing materials to suit your brand and message. Whether you are promoting a sale, announcing a new product, or sharing company news, your materials can be tailored to effectively communicate your message.

Increased Engagement

Physical mail often has higher engagement rates compared to digital marketing channels. Recipients are more likely to notice and respond to tangible marketing materials, leading to increased brand awareness and customer engagement.

The EDDM Process

Step 1: Design and Print

The first step in an EDDM campaign is to design and print your marketing materials. Consider the following tips for effective design:

  • Clear Messaging: Ensure your message is clear and concise.
  • High-Quality Images: Use high-resolution images to enhance visual appeal.
  • Call to Action: Include a strong call to action to encourage recipients to take the desired action.
  • Brand Consistency: Maintain consistent branding to reinforce your brand identity.

Step 2: Select Postal Routes

Choose the postal routes that align with your target audience. The USPS EDDM tool allows you to:

  • Specify Geographic Areas: Select specific neighborhoods, ZIP codes, or cities.
  • Filter by Demographics: Filter routes based on demographic information such as age, income, or household size.
  • Estimate Reach: View the estimated number of addresses within your chosen routes.

Step 3: Bundle and Prepare

Bundle your marketing materials according to USPS guidelines. This step involves:

  • Bundling Materials: Grouping materials into bundles of a specified number.
  • Labeling Bundles: Labeling each bundle with the required information, such as postal route and bundle count.
  • Completing Documentation: Filling out the necessary USPS forms, including the EDDM Retail form or the EDDM BMEU (Business Mail Entry Unit) form.

Step 4: Deliver to Post Office

Deliver your bundled materials to the Post Office for processing and delivery. The service provider will:

  • Coordinate with USPS: Work with the USPS to ensure timely delivery of your materials.
  • Include Postage Fee: Handle the postage payment, which is included in the EDDM service fee.

Best Practices for EDDM Campaigns

Targeting the Right Audience

To maximize the effectiveness of your EDDM campaign, it is crucial to target the right audience. Consider the following strategies:

  • Define Your Audience: Clearly define your target audience based on factors such as location, demographics, and purchasing behavior.
  • Select Appropriate Postal Routes: Use the USPS EDDM tool to select postal routes that align with your target audience.
  • Analyze Competitor Activity: Research competitor activity in your chosen area to identify opportunities and avoid oversaturated markets.

Designing Effective Marketing Materials

Your marketing materials should capture the attention of recipients and effectively communicate your message. Here are some design tips:

  • Eye-Catching Design: Use bold colors, compelling images, and an attractive layout to draw attention.
  • Clear and Concise Text: Keep your text clear and concise, focusing on key points and benefits.
  • Strong Call to Action: Encourage recipients to take action, such as visiting your website, calling your business, or attending an event.
  • Contact Information: Include your business name, address, phone number, and website to make it easy for recipients to contact you.

Measuring Success

To assess the success of your EDDM campaign, it is important to track and analyze key metrics. Consider the following methods:

  • Track Responses: Use unique promotional codes, QR codes, or dedicated phone numbers to track responses from your EDDM campaign.
  • Analyze Sales Data: Monitor sales data to identify any increases in sales or customer inquiries following your campaign.
  • Gather Feedback: Collect feedback from customers to understand their response to your marketing materials and identify areas for improvement.

Case Study: Successful EDDM Campaign

Local Restaurant’s Experience

A local restaurant used an EDDM campaign to promote a new menu and special offers. By targeting postal routes within a 5-mile radius of their location, they were able to reach thousands of potential customers. The campaign included a visually appealing postcard with a special discount offer and a QR code linking to their online menu.


  • Increased Foot Traffic: The restaurant saw a significant increase in foot traffic, particularly during the first two weeks of the campaign.
  • Higher Sales: Sales increased by 20% compared to the previous month, attributed to the new customers who responded to the EDDM postcards.
  • Positive Feedback: Customers provided positive feedback about the postcard design and special offers, leading to a boost in customer satisfaction and loyalty.

Choosing the Right EDDM Service Provider

Factors to Consider

When selecting an EDDM service provider, consider the following factors:

  • Experience and Reputation: Choose a provider with a proven track record and positive customer reviews.
  • Customization Options: Ensure the provider offers customization options to tailor your marketing materials to your brand and message.
  • Pricing and Value: Compare pricing and services to find a provider that offers the best value for your budget.
  • Customer Support: Look for a provider with excellent customer support to assist you throughout the process.

Recommended Providers

  1. Provider A: Known for their high-quality printing and extensive customization options.
  2. Provider B: Offers competitive pricing and excellent customer service.
  3. Provider C: Specializes in small business EDDM campaigns with a focus on local marketing.


Every Door Direct Mail (EDDM) services provide a powerful and cost-effective way to reach potential customers in specific geographic areas. By leveraging the full-service offering of EDDM, businesses can simplify their mailing process, enhance their marketing efforts, and achieve better results.

With the right design, targeted postal routes, and effective measurement, EDDM campaigns can significantly boost brand awareness, engagement, and sales. Whether you are a local business looking to attract new customers or a large organization aiming to increase your reach, EDDM services offer a valuable solution for your marketing needs.

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